Yesterday I changed the engine oil and got it all done, but dripped old oil all over the auction, used up half a roll of kitchen paper and several plastic bags, dripped oil on my boots, wiped it on my jeans and shirt and got some in my hair.
It took me ages to do it and at the end as we were clearing up - I find it is a two person job getting oil-saturated paper towels into a supermarket shopping bag without dripping oil all over the jetty or back deck - David asked me wasn't it worth it to pay someone else to do it in future.
Short answer: YES!! So now that I've done it twice, proved to myself (and our son) that I can do it, I no longer need to, unless we are a distance from someone professional that I can pay to do it. So from now on, I am only descending to the engine bay to do the requisite checks.
And a note re Vodafone: the email through the web portal to the Customer Operations Director worked!! We have had our email service restored (although they hadn't restored the imap aspect), a helpful email from the Complaint Lead and she called last night wanting to talk through the issues. She will call back tonight at a better time and there is a bullet point feedback list being prepared. Helpful suggestions to improve the 'customer experience'. No point in suggesting they put on more call centre staff, but having music better suited to the customer demographic would help and a loop of an hour given that is how long the wait can be when on hold.